Privacy Policy

QueOS is a product of Byte Bunny SL, a company registered in the Canary Islands, Spain. We are the data controller for the personal data we process through our website and platform. Contact: info@bytebunny.es Address: Canary Islands, Spain

We collect the following types of personal data: - **Account data**: name, email address, and business information you provide when creating an account. - **Usage data**: pages visited, features used, and interaction patterns collected via Google Analytics. - **Technical data**: IP address, browser type, device information, and language preferences stored in cookies. - **Communication data**: messages you send through our contact forms or support channels.

We process your personal data for the following purposes: - Providing and improving our services - Communicating with you about your account and our products - Analyzing website usage to improve user experience (Google Analytics) - Complying with legal obligations under Spanish and EU law - Sending marketing communications (only with your explicit consent)

We process your data based on: - **Contract**: to provide services you've signed up for - **Legitimate interest**: to improve our products and prevent fraud - **Consent**: for analytics cookies and marketing communications - **Legal obligation**: for tax and accounting requirements

We use cookies for: - **Essential cookies**: language preference, session management. These are necessary for the website to function. - **Analytics cookies**: Google Analytics (with IP anonymization) to understand how visitors use our website. These require your consent. You can manage your cookie preferences at any time using the cookie settings available in the website footer.

We do not sell your personal data. We share data only with: - **Google Analytics**: for anonymous website usage statistics (with your consent) - **Hosting providers**: for infrastructure (Hetzner, EU-based) - **Payment processors**: for billing (when applicable) All processors are GDPR-compliant and data stays within the EU/EEA.

Under GDPR, you have the right to: - Access your personal data - Rectify inaccurate data - Erase your data ("right to be forgotten") - Restrict processing - Data portability - Object to processing - Withdraw consent at any time To exercise any of these rights, contact us at info@bytebunny.es.

We retain your personal data only as long as necessary for the purposes described above, or as required by law. Account data is deleted within 30 days of account closure. Analytics data is anonymized after 14 months.

For questions about this policy, contact us at info@bytebunny.es. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.